Cybersecurity, Emerging Issues in Security

How to Spot (and Stop) Robocall Scams

You or your employees may have gotten an e-mail from a scammer at one point pretending to be a CEO or other leader, wanting them to transfer funds. This is a common email scam, where potential scammers can use a familiar email address to trick employees into buying gift cards or transferring money from a company account. Though some have certainly fallen for the ruse, many others can spot typos, bad grammar, or a suspicious e-mail address before sending anything of value.

However, the future of scams may change the effectiveness of this tactic. Thanks to the same technologies that have enabled deepfake videos, a wave of fake audio spam calls may be on the horizon. This means that with just a few seconds of a manager, CEO, or financial officer’s voice, scammers from across the world can recreate the voice of people in your company. Then, using autodialing and robocalls, they can direct employees to transfer funds.

And unless they are already aware of this possibility, this can be hard to spot. Although only a few instances of this have been reported so far, as technologies advance, it is likely this tactic will become more prevalent, and more difficult to recognize.

That’s why along with traditional security training on phishing e-mails and robocall scams, it’s a good idea to stay on top of emerging technologies and teach your employees about them. To stop an audio deepfake scam, the best thing to do is establish a practice of always confirming via two forms of communication before transferring any large amount of money, for any reason.

For more info on how robocall scams work, and how to spot one, check out this infographic from Mint:

Mint Robocall Infographic

Infographic courtesy of Mint