Emerging Issues in Security, Facility Security, Policies and Training, Security Hardware and Technology

Remote Security Management: How Does It Benefit Business?

Security in business has been important ever since industry began. Whether you were a shop owner in the Middle Ages or are a glossy tech firm established in the digital revolution, security was and remains essential. Manned security has commonly been the way to go in the past, but this can sometimes be expensive and unreliable.

Additionally, working patterns have significantly changed, with large sections of the workforce choosing remote or hybrid-style solutions. While great for the individual, our new working arrangements can pose difficult security problems for businesses.

Who is going to be on-site on any given day? Where does the responsibility lie for admitting people onto the premises? Should everyone have keys to gain entry? There are plenty of potential threats in modern working, but remote security management offers a solution for added protection to benefit businesses.

What Is Remote Security?

Remote security removes the need to have on-site teams working to protect your business, employees, or assets. Instead, operations are monitored remotely in a central location by trained experts. Thanks to improved surveillance techniques over the years, remote security teams can control who is allowed into the building, where they go, and what they are doing.

A study of business leaders by Pro-Vigil discovered that in 2021 there was an upwards trend of physical security incidents, up 28% from the year before. This highlights the need for security systems to be more robust and offer better protection than they currently do. Something that remote security proposes.

Why Are Security Threats Rising?

In the wake of the pandemic our working patterns changed, with so many people working from home throughout. However, now that we appear to be coming out the other side of it, working in a physical office or premises full-time doesn’t appeal to everyone. Many continue to work from home each day or switch between staying at home and visiting the office.

This has posed some logistical problems for businesses, as it’s not always clear when staff are going to be on-site. Throw in the need to isolate if infected with COVID and it becomes a headache to work out. Reduced business hours and shortages of security guards are significant contributing factors to rising security threats.

However, perhaps the biggest reason for increased security threats is supply chain problems, led by the pandemic and widespread economic problems. With everything becoming more scarce or expensive, companies must continue to protect their assets. Many companies have yet to adapt their security solutions to the change in working trends.

Visitor Detection

One of the best ways that remote security management can protect and benefit a business is through visitor detection alerts. Just like a typical burglar alarm would make a loud noise if an intruder was detected on a site, remote security teams can pinpoint intruders thanks to the use of camera systems. 

These systems can go so far as to highlight exactly where the intruder is in the building. Remote security professionals can monitor the activities of an intruder while they contact the police and inform them of the situation. This may be maliciously or through human error, say holding the door open for someone coming the other way without checking their credentials.

The sophistication doesn’t stop there, though, and modern security systems can allow companies to determine how much access any one person has to their building. For instance, you may have visitors coming for a meeting but you don’t want them stumbling into an area they shouldn’t. Remote security management tools can give access to certain parts of the building and prohibit it elsewhere. This works for members of staff, too.

Video Surveillance

One of the great things about having a security guard is their ability to see anyone or anything that looks suspect. But, they are limited to just one set of eyes. Thanks to a network of video surveillance options offered by remote security management solutions, there is now an ability to have an almost-omnipotent overview of the site.

Given that there may be fewer occupants around to notice anything untoward, an “eye in the sky” in the form of remote security adds an important layer of protection. Cameras not only capture any would-be trespasser in the act; they also act as a deterrent.

Seeing a camera system covering every inch of a building can deter many would-be criminals. A study of burglars discovered that 60% would find another target if they detected a security camera.

Cameras Provide Better Security

They can also be a safer option than hiring a security guard, who often works alone and may be putting themselves in danger trying to intercept an intruder. Remote security management is a safer alternative as the police can still be informed but you will have plenty of evidence captured on camera to support your claim. Considering the costs businesses face for lost property or vandalism, accruing evidence to back up your claims helps recover those expenses.

Camera experts MPB highlight the importance of choosing the right camera for the job to capture images that are important to your needs–whether that’s a higher-definition camera for details in finer resolution or one that records video in lower resolution for reduced cost, storage space, and processing power.

Remote Monitoring

A remote monitoring system gives businesses real-time alerts, ensuring that leaders and management are notified about any security activity. This could be as simple as notifying managers when the first person has entered the building to when the last person has left.

Visitor check-in touchpoints and advanced screening allow for remote management to dictate where visitors will go before they even arrive. Businesses can free up their workflow by passing on the responsibility of managing access cards and door locking schedules to their remote security management.

Passing Savings onto Businesses

Security comes at a price, but remote management allows businesses to take more effective control. The cost of theft doesn’t just stop at the loss of any assets. Businesses must spend time fixing the holes in their defenses, and there is also a disruption to everyday operations as adjustments are made.

A remote security management system can reduce the costs by mapping out all of the risks when implemented. Timelogs and whereabouts data can be rolled into a remote security management system, ensuring that leaders know where their staff are at all times

This also provides useful feedback and reference points to give businesses insights into customer traffic, staff hours, and peak times. With support available 24 hours a day, remote security management gives control back to businesses.

Recovering Floorspace

Installing a remote security management team helps to lower your business costs, but it will also give you some precious space back. Remote security agents allow businesses to recoup that precious floorspace and use it more effectively. Businesses save space in their facilities by reducing the need for dedicated security space in terms of monitors, computers, offices, and even personnel.

With a team of agents working for you, your business won’t be left vulnerable if your security guard is sick or has to isolate, potentially leaving your premises unguarded. The team in the central security hub will always be there. High-quality remote security systems can even detect when maintenance issues begin to crop up, helping you to save money on major problems by catching them sooner.

Chester Avey has over a decade of experience in business growth management and cybersecurity. He enjoys sharing his knowledge with other like-minded professionals through his writing. You can connect with Chester by following him on Twitter @ChesterAvey