I have seen first-hand customers quickly pushing shopping carts full of unpaid merchandise out of a store’s door, purposefully not scanning all their items at self-checkout registers, and concealing merchandise and walking out without paying. Retail security professionals will certainly agree and understand that the issue of theft in retail stores is a constant struggle. […]
Tag: National Retail Federation
Retail shrink, when taken as a percentage of total retail sales in 2021, accounted for $94.5 billion in losses last year, up from $90.8 billion in 2020, according to the 2022 National Retail Security Survey released by the National Retail Federation. Organized retail crime (ORC), a critical component of that shrink, is a growing challenge both for […]
A recent spree of “smash-and-grab theft,” a category of organized retail crime (ORC), in major U.S. cities has retailers and shoppers on alert this holiday season. The size, audacity, and violence of incidents in Los Angeles, San Francisco, and Chicago have drawn major media attention; however, ORC has been a growing threat for decades. The […]
According to the 2018 National Retail Federation report, total shrinkage of retail goods in 2017 was 1.33% of total sales, or $46.8 billion. How much of that theft is internal, from employees, and how much is from outside shoplifters is hard to estimate.